The second-hand marketplace Members Share Displeasure About Sizing Updates
Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.
The popular resale platform has updated its sizing categories for women's and children's garments failing to inform all users about the change.
Online Platforms Backlash
Countless users and merchants are posting online stating that platform listings now display a different size category than originally posted because of the remapping.
The company said the updated approach better aligns with comparable marketplaces.
The platform has recommended to check their listings and adjust the sizing manually if necessary, causing user dissatisfaction.
Sizing System Changes
Previously, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.
The revised method features a letter with a size spectrum for example S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement used to be a 12 but now shows as UK 16-18.
Shopper Experiences
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Stephanie Gallen, located in Scotland, explained products she uploaded with size 14 tags were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Manual Updates
A different user, from Derby, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she stated.
Service Background
The app has more than 100 million users, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update on the platform has faced criticism: last year, the service retracted a modification regarding delivery choices after backlash from users.
